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FAQs

What can I/we expect in counseling?

You can expect in counseling to build a vision, a clear vision of what you want to have in your life and ways that you can get it. We’ll build on what you’re already doing that’s working and figure out the things that you need to do differently. Counseling will be collaborative. We’ll talk about things that you can do to move past obstacles so that you truly can live the life you want.
 

How long does an appointment last?

Your appointment will last 50 minutes.
 

Do you accept insurance?

Yes, we accept a variety of insurance types. Please call our office to check for your specific company.
 

What forms of payment do you accept?

We accept cash, check and all major credit cards including Visa, MasterCard, American Express and Discover.
 

Will I have a co-pay?

Many insurance policies vary for outpatient mental health co-pays, so we suggest you call the number on your insurance card to check with them directly.
 

Do you have a handicap entrance?

Yes. We have an entrance located at the rear of the building and you can access it from the alley. We ask that you let our staff know if you are handicapped when you call to schedule an appointment, so arrangements can be made for you to see you a counselor on the first floor.
 

Are you close to the bus line?

Yes. We are one block from the Albemarle/Jefferson Street bus stop.
 

Where do I/we park?

You can park on either side of First Street.
 

Do I need to fill out paperwork?

Yes. You can print your paperwork from the “Forms” tab. Print the Intake Forms and either the Adult or Child/Adolescent Forms, whichever is appropriate. Please make sure you have the forms completed upon your arrival to your first appointment so you have the full 50 minutes with your counselor.

If you have a question we didn't answer, call us now!

540-343-0004

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